Mobile Marketing – Mobile Transit Domination

Posted on by John Flynn - CEO - Copley Advertising

Wikipedia reports over 1.5 million people ride Boston’s MBTA transit system each weekday. Boston is one of the five largest transit systems in the country. The other cities being Philadelphia, Chicago, New York and Washington, DC. Copley Advertising has announced a new mobile marketing program that allows clients to geofence any one, or part, of the top five transit systems in the country.

“The transit marketing has always been one of our targets. The same advertising model has been in use for 100 years. We thought it was time for a major shift and a better way to serve the users of the systems.” Stated John Flynn, CEO of Copley Advertising.

Copley Advertising begins geofencing the platforms at 7 a.m. and ends at 10 a.m. Then, for the afternoon rush, we geofence the platforms from 4 p.m. to 7 p.m. We tag smartphones at their location and place ads on tagged smartphones. Once the tagged user sees the video ad, their ID is placed in an impression folder. If they engage with the ad, their ID will be placed in a retargeting folder.

When there is a critical mass of retargeting IDs, Copley Advertising will begin a retargeting program. The click rate for our retargeting program is 2X to 16X.

The IDs from the impressions can be loaded week to week as the new IDs come in. Past tracking has shown a 20% increase in click rate compared to regular campaigns.

The client can buy multiple cities, one market, or chose locations in one of the systems. This gives the client the freedom to drill down to the geo-target. The client can select an area during the a.m. rush where the demo lives, as well as the platform where they work in the afternoon.

While waiting for the train everyone is on their phone. The posters at each station are old, outdated and dirty. Out-of-home sellers are resorting to selling “geofencing” with their products because they are out of touch with the demo.

Beware! There is a big difference between buying a diamond from a jewelry store and getting a deal at a supermarket.

The Copley Advertising Mobile Transit Domination program is ground breaking as it brings together all our capabilities, giving clients the ability to reach the top five transit systems at a fraction of the cost of OOH. Or you can just by a billboard. When someone gets off their phone, they might look up.

Mobile Marketing – Back to School

Posted on by John Flynn - CEO - Copley Advertising

August 1st comes around every year along with “back to school” commercials, during which time the National Retail Federation reports $75.8 billion will be spent on supplies. With Staples being the “King of Back to School” (MarketWatch), there are some great opportunities for Staples (and its competitors) to convert back to school shoppers to year-round regulars.

In our video, “How Staples Can Make Back to School Last All Year”, Copley Advertising lays out our plan to make engage back to school shoppers all year long.

First, Staples needs to geofence all stores during the back to school season. They can run video ads on tagged devices showing the top-selling (profitable) items. When a tagged device user clicks on the ad, they are taken to a landing page with an additional video ad featuring a chance to win a Staples “Spring Break on Campus” event. It will include an opportunity to sign up to receive free coupons throughout the school year, important tips on what students need to kick off their new year, how to get the most out of your academic experience and a Spring Break contest in which customer can enter to win with friends and host on campus: Staples Spring Break!

So, what have we accomplished? First, we tagged all in-store devices and if the user has seen an ad (impression), we download their ID to a Google Sheet. Second, if the tagged device user clicks on the ad, Copley Advertising places their ID in a retargeting program where the user will be served new creative immediately for up to 30 days after they leave the location; this helps ensure they didn’t forget certain (highest profit margin) items. If the device user signs up for the email program, Staples can send them newsletters with study tips, information about how working out affects your grades, advice for on-campus relationships, and more. This will help to make Staples a trusted agent with their audience. Then, when the occasional ad for a sale item is pushed it would no big deal. Oh… and don’t forget the big countdown to the Staples Spring Break! The winner will be able to win a large bash featuring Staple’s products on campus. The extensive video will be used to promote products featured at the event and a new landing page will be created, introducing people to ways they could be next year’s winner. Content, engagement, value, and trust time and time again. With a few small steps, you can easily keep clients engaged with your products and programs, all year long.

And remember the list of IDs that is captured when the tagged user views the impression (ads) during the back to school rush? Copley Advertising can create a look-alike model based on the demographic characteristics from the list, and increase the total pool to 2% of the US population. Then, we can drill down to store location, age, gender, interests and other demographic qualifiers. A/B testing of market areas, creative or products is only a click away.

Copley Advertising is a mobile marketing ad agency: we only do mobile. Any questions, please email [email protected].

Geofencing – Millennial Moms

Posted on by John Flynn - CEO - Copley Advertising

Marketers are going to have to rethink how to reach millennials especially millennials who are mothers. The game has changed and previous norms are no more: some of these households don’t have landlines or cable TV. And if you are thinking about using newspapers or radio campaigns to capture this audience, you might want to rethink your position.

USA Today reports, “Millennials… have been shaped by a variety of influences, including the fact that they grew up with technology. An ethnically and racially diverse group and one that is highly educated but also under-employed, Millennials are generally optimistic and resilient but also stressed…”

Given the new reality, what are the options? Enter geofencing.

Millennial women’s smartphone is their number one screen. By geofencing an area, you can drill down to identify and target advertising to mothers’ smartphones. Then, running a video ad is an effective, efficient way to reach your target demo.

But where should you geofence?

Copley Advertising has found that parks with playgrounds (day-parted Monday to Friday, 8 am to 5 pm) is an excellent geo-target. It’s hard to pinpoint moms in a large group, but parks are great. We have a list of hundreds of parks with playgrounds in cities across the country with a large population of mothers. Copley Advertising geofences your geotarget—in this case millennial mothers—and places video ads in the tagged smartphones.

How does it work? Well, when the demo clicks on the ad, their device ID is placed in a retargeting folder. Once we have a critical mass of IDs, Copley Advertising can start a separate retargeting campaign. We have seen the click rate for retargeting campaigns run from 2X to 16X versus regular campaigns. Mothers today have so many ways of getting information—they’re really bombarded; tracking data can be a key tool for effective future campaigns.

But here is the real magic: moms network! When a mom clicks a video ad they are brought to a landing page that plays a 15-second commercial from the advertiser. It shows how the advertiser is supporting an environmentally cause or product. Moms are highly sensitive to environmentally-friendly products and Millenial. So, if they sign up for the newsletter updating how the advertiser’s campaign is going the advertiser will donate $1 to the campaign. This is so worth it for the client. In the upcoming newsletter, it will instruct moms to create moms for “xxx” groups to help the cause. Before you know it, you will be engaging your demographic for months. And moms will help you add other moms because of the tight-knit networking nature.

Archaic tools used to reach moms are simply no longer effective; with mobile geofencing, we have the new tools to meet and engage with a new generation of moms.

Geofencing – Recruitment – Nurses

Posted on by John Flynn - CEO - Copley Advertising

NPR recently reported that John Hopkins All Children’s Hospital in St. Petersburg, Florida was turning to geofencing as a tool to recruit nurses.  They’re targeting nurses at rival hospitals (geo-conquesting) and their homes (geotargeting).  After years of trying newspapers, radio and recruitment firms John Hopkins decided to go another route.

Guess what.

“We have invaded their space in which they live and work, so it’s a much better use of our dollars,” the hospital administrator was quoted. “We’re not just throwing out a wide net and seeing who comes through the pipeline.”

Compared to traditional advertising John Hopkins found their recruiting cost has dropped significantly and were seeing three or four calls a week instead of no calls.

Copley Advertising has been using mobile marketing to help clients create an efficient and effective recruiting program that will engage your target audience and build and short term and long term funnel of candidates.

Our program uses:

Geofencing (client’s location)

Geo-conquesting (rival locations)

Geotarget (where the target candidate works and plays)

Video Ads (effective and allows your story to your candidate)

Retargeting (using stored IDs from engaged device owners)

Optimization (app placement, OS, A/B testing and other qualifiers)

Landing page (custom landing page with video ad to complete your story)

Taking large email list and converting them to device IDs and retarget the IDs.

Incentive programs (candidates leaves email to be updated with offers, bonuses, and new programs)

With these steps, you will be pinpointing the candidates you are looking for and have their email to further be a resource concerning the job market.  Not only will you have short term candidates but will also have a pool of candidates that you have engaged and are comfortable with you to take the next step.

UPDATE – We just posted a YouTube video on recruiting nurses that has additional information.  Click here to check it out.

Copley Advertising is a mobile-only company that creates mobile marketing programs. Please call  (617) 651-2249 or email [email protected].

 

 

Geofencing – Off-Campus Housing

Posted on by John Flynn - CEO - Copley Advertising

Mobile Marketing is a perfect fit for companies that own off-campus housing properties. College students are a great demographic for geofencing. The expansion of mobile capabilities and tracking have allowed mobile marketing companies to be creative in their approach to client’s needs.

Off-Campus Housing properties need to fill beds. The competition is fierce. There seems to an insatiable appetite for newer and better. But if there was an ability to meet the short term goals of filling units and create a consist pool of would-be renters that would be an interesting model.

Mobile Marketing can deliver that model. Here are some key aspects that mobile marketing uses to create a campaign for off campus housing properties.

Video Ads – The rise of video ads continues. The price has dropped and video ads are more effective than banner ads.  Another important aspect is that they tell a story. Marketing is all about telling a story.  By delivering your commercial to the tagged smartphones you can bring your property to them before they visit you.

The first week can be an introduction video commercial the second week could be commercial inviting device users to an event at your property and so on. After the device owner clicks on the video they are brought to your landing page to see the conclusion of the presentation. Copley Advertising is offering a video commercial in each tagged smartphone on campus. All user data (engaged IDs) is stored for future retargeting.

Geo-Conquesting – Your best demographic is students living in other off-campus housing. Even if the property is not in the targeted demographic the results we have seen is that the click rate is still between 2x to 6x higher than the average campaign.  Plus delivering those impressions that engaged to the retargeting pool is key.

Data – Many mobile platforms ignore the data. Copley Advertising helps clients see that each target location has subtle differences. Drilling down to operation systems (Android or iOS), app placement (which apps are overperforming and which apps are underperforming) and creative A/B testing. This information changes from college to college.  It’s extremely important that the information from the data guide the campaign.  This will increase effectiveness and efficiency.

Mobile marketing is not about just geofencing. Copley Advertising has the tools and experience to put together a complete marketing program that will reach off-campus housing’s short term and long term needs.

Questions? info@copleyadvertising or (617) 651-2249.

Geofencing: Sporting Events And Concerts

Posted on by John Flynn - CEO - Copley Advertising

Advertising at an event is expensive and has a very short lifespan.  Geofencing provides an opportunity to target fans at the event and when they leave.

Copley Advertising can tag all the smartphones at any event or concert.  Let’s say that the New York Knicks are playing at Madison Square Garden.  We would tag all the smartphones at the game.  An ad can be placed on each phone.  If the users clicks on the ad their ID is placed in a retargeting folder for future marketing.  We can also download all the device ID (owners that received an impression) and use the information for future campaigns.

Geofencing is highly targeted, and due to the lower CPC, the ROI of each marketing dollar spent is 2x to 5x greater than traditional marketing.  The key to location marketing is that you are reaching your demographic in a set area.  Copley Advertising can break down the demographic for any event.  If the event fits your buyer persona we can geofence the event.  You have now captured your customer and have the ability to continue to serve ads to them after the event is over and they returned home.  Copley Advertising can follow a sports team or music act across the country.  We are able to reach your demographic in each location.

Mobile marketing campaigns can be automated. The only variables that need to be entered are the location and date/time of the targeted event-goers.  Copley Advertising optimizes the campaign in real time.  We drill down to app placement, creative click thru, OS, and SSP networks.  As the campaign continues it becomes effective and efficient.

By mobile geofencing an event you can place offers that will drive ticket holders to your store or restaurant.  “Come after the game and get $5 off!”.   If the client geofences a team during every home game they will train the fans that their destination is a must after each game.  They become an important part of the event’s marketing without paying the huge event markup.  This is great news for national restaurant and bar chains that are near a stadium.

If you look at the crowd during a sporting event or concert you will see a sea of people on their smartphones.  Now imagine for a small marketing budget they are seeing your ad. You didn’t have to pay for the overpriced in-stadium signage.  And you can follow your demographic home and continue to deliver ads to them after the game.

Questions?  Copley Advertising, [email protected].  (617) 651-2249.

Geofencing: Building Contractors

Posted on by John Flynn - CEO - Copley Advertising

Geofencing can be used in numerous ways and its use for marketing campaigns and increasing interaction between businesses and the right prospects is increasing almost daily. Helping customers find you are one of the most common ways that geofencing has been used – alerting a customer who has stepped into a shopping mall of your great offer is becoming common practice, but what if you could target areas by weather patterns? It’s now possible to do just that by setting up impressions that are switched on or off by the weather forecast.

Timing is everything

Creating customer engagement based on someone’s exact location and current situation leads to a meaningful advert or communication. Imagine being able to send a message about your house repair services or DIY products to families in areas that have just been hit by severe storms.

A well-timed advert or message about your services to someone likely to need exactly what you are offering – construction services or DIY products for repairs for example – will put you at the fore of a customer’s mind right when they are thinking about work they need to have done. The figures back it up too – Secondary Action Rates, meaning people who visit a store or take some other action after seeing an ad are more than twice as likely with geofencing. What’s more, home and trade services rank amongst the industries receiving the highest secondary action rates.

Meet your customer’s needs right where they are

Going a step further than simply attracting customers to you with timely notifications, geofencing linked to weather forecasting allows for timely and relevant information that potential customers can use in emergency or severe weather situations. Because geofencing is flexible you are able to adapt the area that impressions are being sent to relatively easily making sure you are able to reach the most likely candidates for your services, be they upscale areas experiencing high winds and storm damage, or areas where DIY renovations are on the increase.

Build Trust Quickly

Businesses that are quick to respond with a tailored offer and can specifically target an area that needs the service they provide have a foot in the door when building trust with the consumer and are more successful at turning that prospective sale into a valued customer.

Given that 60% of consumers look for local information on their phones and around 75% of Americans own a smartphone, this is especially relevant for large national contractors, or big box stores who want to find business outside of their base area, and still, have a local feel.

Simply giving potential customers all the information they need to find you when it comes time to repair the damage caused by a storm, flood, fire or other weather related event begins building the foundation of trust needed for customers to contract expensive work or purchase big ticket items from big box stores such as Home Depot.

Copley Advertising has a team of geofencing experts who are able to help you create an effective campaign that follows the weather forecasts around the country. They can do all of the technical work for you and make the magic happen.  Have questions?  [email protected]

Geofencing: Recruiters

Posted on by John Flynn - CEO - Copley Advertising

Geofencing is being used effectively by small and large retail businesses to attract customers and promote their products to specific groups in a personal and timely way that provides great results. With over 65% of consumers opening the push notifications they receive, and geofencing campaigns experiencing a 70% higher click through rate compared to standard ads as discussed in a previous article, it is no surprise that corporate organisations and health care providers are finding ways to use geofencing to target and recruit the best talent available for their businesses.

Target Talent

According to Glassdoor HR statistics, job location is one of the top 5 considerations of prospective employees when considering new employment. Corporate organizations – from accounting firms to transportation and logistical firms, even hospitals are using geofencing to find and reach out to the right candidates with some great results.

By reaching out to a target audience – one that is exhibiting signs they are ready to change roles through their web search history, purchasing activity and other internet use behaviors – with geofencing these companies have been able to increase the expertise within their business relatively easily.

For example, Holland Trucking needed more drivers for their workforce. With a limited recruitment budget they chose to send targeted ads with geofencing – their adverts had a quick link to the company’s job application webpage and was sent to prospective candidates within a five-mile radius of specific truck stops along one of the company’s major routes. The campaign resulted in increased traffic to their employment pages and better recruitment results for the business.

Reduce Costs

Bersin by Deloitte states the average cost to fill an open position is $4,000 and that takes around 52 days to find the right person.

High-Value Employee Targeting with geofencing can drastically reduce the cost of finding the right people for your business. A case study of an Atlanta-based health care provider looking for nurses is a great example of this. The healthcare provider and their marketing team decided to geofence other top rated medical facilities and send messages to relevant staff about the job openings reaching a targeted area with over 21,000 impressions.

Comparing the average cost of a geofencing marketing campaign and the time it takes to find the right people for a vacant position with traditional recruitment methods, it’s no wonder that larger corporations and health care providers are turning to geofencing, making it an innovation that is set to stay and become common practice within the recruitment sector.

Attract Top Talent to You

Rather than trawling through the thousands of resumes on recruitment websites, geofencing allows employers to target the talent they want and have them get in touch with them. Quite obviously, this saves a lot of time and hassle for the business. It is becoming commonplace for corporate and healthcare organizations to use technology to target the talent they need to keep their companies ahead of the competition – and geofencing is at the fore of this.

Recruiters can use geofencing to place ads around workplaces, universities, banks, hospitals – the list is virtually endless. Getting targeted messages to the right audiences has shown to give noticeable impact to recruitment campaigns when other approaches simply aren’t providing the results needed.

Copley Advertising has a team of geofencing experts who are willing to help you create an effective recruitment campaign. They can do all of the technical work for you and make the magic happen.  Have questions?  [email protected]

5 Tips for Effectively Using Geofencing

Posted on by John Flynn - CEO - Copley Advertising

5 Tips for Effectively Using Geofencing

Statistics show that 65% of consumers open the push notifications they receive.  Geo-fencing provides consumers with location-based push notifications that are relevant. The pop-ups and push notifications that appear as a result of geofencing are linked to a customer’s interests.  So, the customer can find exactly what he or she needs from your company that much faster. This increases foot traffic to your store and widens your customer base. Geo-fencing, when used effectively, gives companies a competitive edge.  Instant.ly reports that “many businesses have experienced click-through rates on geofencing campaigns that are as much as 70% higher than standard ads.”  Numbers don’t lie. Jumping on the geofencing bandwagon can only mean immeasurable success for your business.

Reaping the benefits of geofencing, however, requires understanding how it works and how to use it effectively. These tips will help you get the most out of your geofencing campaign. Discuss them with your digital marketing campaign manager. If you’re doing your own digital marketing, feel free to contact us at Copley Advertising to get expert advice.

Know what is Required

Geofencing is an expanded form of beacon technology. Beacons work within a narrow parameter, such as a particular aisle in your store. Geofencing, on the other hand, encompasses a wider boundary.  With geofencing, you use mapping software to physical identify the broad region you want to target.  Whenever someone enters that region, the tagged smartphone or app sends a targeted message to the person’s phone. Geofencing is about being at the right place at the right time.  In order to work effectively, a link must be made to GPS, cellular data and/ or Wi-Fi connection.

Carefully Consider your Message

Your aim is to get people to come into your store. Most geofencing campaigns provide special discounts or offers through the pop-ups and push notifications of an app. You have to give a little to get a little. So, it’s more than telling people that your store is in that location. There must be a clear call to action that gives people the impetus to step into the store and make a purchase. Customers who enjoy the experience will keep coming back.

Personalize

Geo-fencing works better when users opt-in. Your app should give the user the option to turn on location services. It should also give the user the option to turn these services off if necessary. Users should also be able to create their own profiles. This provides a more targeted marketing approach since you’ll be able to accurately determine each user’s interests.  Giving users control over their profiles allows them to control the data they provide. Respecting potential customers’ privacy is crucial.

Use the Data

Each geofencing campaign generates data that can be used to measure the campaign’s success. Neglecting the data is a recipe for failure. Track the data in real-time to determine its strengths and pitfalls. Using this knowledge to inform present and future decisions differentiate effective marketers from ineffective marketers.

Strategically Define Geofences

Each geofence should encompass areas where people are most likely to be. It is highly likely that this will not be where your business is. Setting location parameters around a competitor’s store has proven effective for numerous brands.

Copley Advertising has a team of geofencing experts who are willing to help you create an effective geofencing campaign. We will do all of the technical work for you.  Let us help you make the magic happen.  Have questions?  [email protected]

It’s The Data Stupid

Posted on by John Flynn - CEO - Copley Advertising

In the bad old days (yesterday) the client would receive a weekly report regarding their mobile campaign. It was four lines showing the number of impressions along with clicks. That was it. If you wanted to dig deeper into the numbers you would have to beg your sales rep to go to some special backroom where the engineers compiled such information and eventually be told no because they just didn’t give out this information. #sad.

Now life is better. Granular data reporting shows the client a wide range of trackable parameters. Why is granular reporting so important?

Optimization – granular data will the show the DSP the areas where the bid amount or even blacklisting can dramatically increase click rate. As of late Copley Advertising has seen Android outperforming iOS click rate. If there’s a 20% differential between the Android and iOS click rate (after a significant amount of traffic) Copley Advertising will clone the original campaign and start an Android only campaign. If the Android only campaign is outperforming the original campaign we would start lowering the impressions per day restriction on the original campaign. You can do this with creative, network (Smaato, Mopub, Rubicon, and others), placement and other trackable breakouts. Not only can the campaign be optimized (higher click rate with lower cost) but you are now sitting on a ton of valuable data. Besides optimizing the campaign, tweaking the art and setting up clone campaigns what are you going to do with all that data?

Offline Marketing – You share it with the client! First clients love the data. I have not had a client yet not love to listen to me talk about interpreting the data from their campaign. Granular data is a great value add to the campaign. Second, it’s information that you can help the client decide on where to spend their offline marketing. Help them spend advertising money somewhere else? Yes. If you are running campaigns in Tampa, Miami and Orlando and Tampa is getting twice the click rate it’s a good bet that your client should be spending more of their offline budget in Tampa. This type of information makes the mobile geofencing campaign a great tool for targeting key demographics in a set time and place but also works as a guide to help the client decide where to spend their marketing dollars.

A campaign with a client needs to be a partnership. It’s your job to have your client’s back. Do whatever you can to make them look good. Once the client knows that you are a partner and not just a vendor your relationship will deepen and it will beneficial for both of you.

But….back to the point. In summary, it’s the data stupid…..collect it, interpret it and share it. It will separate you from the pack.